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CITY OF RIVER FALLS: Uiltity AMI Project (Advanced Meter Infrastructure)

Wednesday, June 5, 2019 - 6:08pm

River Falls Municipal Utility AMI project (Advanced Meter Infrastructure)

On Jan. 8, 2019, the City Council approved a multi-year effort to modernize electric and water meters at every home and business in the City. The new metering system, called Advanced Metering Infrastructure (AMI), will provide utility customers with personalized information on energy and water consumption as well as usage data and alerts, which can be used for budgeting, water leak detection, and identification of unusual trends in water and electric usage.
Upgrading of electric meters will begin in June 2019; the process is expected to take about three years. Door tags will be used to alert residents about upcoming upgrades in their neighborhood. Residents with newer homes will not lose power, though older homes may experience a brief outage during the upgrade.
New water meter installation will occur next. Depending on location, residents may experience a few months to a few years between the electric and water upgrades. Because staff will need access to homes and businesses for the water meter installation, visits will be scheduled with each home/business owner. While on the premises, staff will also do a cross connection inspection to help find and correct any backflow problems.
As part of the new system, the City will be modernizing its bill payment website to provide customers with access to AMI's many new features. Using the new "MyAccount" website, coming early next year, customers will be able to see their daily usage within 24-hours and set high usage alerts that will let them know when more water or electricity than usual is being consumed.
If you would like to learn more about AMI metering in River Falls, please visit our web site at
_____________________________________ (Pub. 06/06/19) WNAXLP